Privacy Policy

1. Introduction

TCGMarket SA ("we", "us", "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when using our marketplace platform.

2. Information We Collect

Personal Information:

• Name and email address
• Delivery address
• Phone number
• Payment information (processed securely)

Automatic Information:

• IP address and device information
• Browser type and usage patterns
• Cookies and tracking data

3. How We Use Your Information

• Process transactions and orders
• Communicate about your account
• Prevent fraud and secure the platform
• Improve our services
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Data Sharing

We share your information only when necessary:

• With payment processors for transactions
• With shipping partners for delivery
• With law enforcement when required by law

We do not sell or rent your personal information to third parties.

5. Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits. However, no system is completely secure. We encourage you to use strong passwords and protect your account.

6. Cookies & Tracking

We use cookies to enhance user experience, remember preferences, and analyze usage. You can control cookie settings through your browser. Disabling cookies may limit functionality.

7. Your Rights

You have the right to:

• Access your personal data
• Request corrections or deletions
• Opt-out of marketing communications
• Request a data portability report

8. Third-Party Links

Our platform may contain links to external websites. We are not responsible for the privacy practices of third-party sites. Please review their privacy policies independently.

9. Children's Privacy

Our platform is not intended for users under 18 years old. We do not knowingly collect information from minors. If we discover such data, we will delete it immediately.

10. Policy Changes

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of the platform indicates acceptance.

11. Contact Us

For privacy concerns or data requests, email us at support@tcg-marketplace.co.za